Privacy Policy

Effective date: October 9, 2026

Ensign Universal Solutions LLC (“Ensign,” “we,” “us,” or “our”) provides technology consulting and related services. We are located in Rexburg, Idaho. This Policy describes how we handle information when you visit our website, contact us, book a meeting, or use our services.

Information we collect

Depending on how you interact with us, we may collect contact and inquiry information such as your name, email address, phone number, organization, and the information you choose to include in a message or consultation request. When you schedule a meeting, we process the scheduling details and information needed to coordinate it. If you purchase services, payment information is handled through the payment provider shown at checkout; Ensign may receive transaction and billing details, but does not need to receive your full payment-card number.

When you call or interact with our voice or online assistants, we may process the conversation, contact details you provide, and information needed to answer your question, route your inquiry, or schedule a meeting. Calls to Ensign may be recorded for quality purposes after an announcement. Please do not provide sensitive personal information unless it is necessary for your request.

Our website and service providers may receive technical information such as IP address, browser or device details, timestamps, and pages requested, and may use cookies or similar technologies needed to operate, secure, and improve the service.

How we use information

We use information to respond to inquiries; provide, administer, and improve services; schedule and manage meetings; communicate about requested services; maintain security; process authorized transactions; comply with law; and keep business records. AI-assisted tools may help handle inquiries, extract details you provide, and arrange appointments. Information may be processed by technology providers that support these activities.

How information is shared

We may share information with service providers that help us operate our website and business, such as customer relationship management, hosting, email, calendar, voice, messaging, AI, and payment providers. They may process information only to provide or support services for Ensign, subject to their applicable terms and safeguards. We may also disclose information when required by law, to protect rights and safety, or in connection with a business reorganization, subject to applicable law.

We do not share mobile information or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. We may share that information with service providers solely to support message delivery and customer care. SMS consent is not a condition of purchasing services.

Text messages

If you separately consent to receive text messages, we use your phone number and consent record to send the messages you requested, such as inquiry responses, appointment information, or service updates. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. We honor opt-out requests as required by law and carrier rules.

Retention and security

We retain information for as long as reasonably needed for the purposes described in this Policy, including service delivery, recordkeeping, security, dispute resolution, and legal obligations. Retention periods depend on the type of information and context. We use reasonable administrative, technical, and organizational measures designed to protect information. No website or storage system can be guaranteed completely secure.

Your choices and requests

You may ask us to access, correct, or delete personal information we hold about you, or to stop nonessential communications, subject to applicable law and verification of your request. You can opt out of SMS at any time by replying STOP. You can contact us with privacy questions or requests at shannon@ensignuniversalsolutions.com.

Children

Our services are intended for businesses and adults. We do not knowingly collect personal information online from children under 13. If you believe a child has provided information to us, contact us so we can review and address the request.

Changes and contact

We may update this Policy by posting a revised version with a new effective date. Contact Ensign Universal Solutions LLC at shannon@ensignuniversalsolutions.com or by mail in Rexburg, Idaho.

SMS / Text Messaging Privacy

Information we collect: name, email, mobile phone number, business name and messages you submit through our forms, plus standard website cookies and analytics. How we use it: to respond to your inquiry, schedule appointments and send service updates you request. SMS opt-in: if you check the SMS consent box on our form, you agree to receive text messages from Ensign Universal Solutions LLC about your inquiry, appointments and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Cookies: we use cookies to operate and improve the site; you can disable them in your browser. Data security: we use reasonable administrative and technical safeguards to protect your information. Your rights: you may request access to, correction of, or deletion of your information by contacting [email protected] or (208) 314-3085. Ensign Universal Solutions LLC, 20 W 1st S #2, Rexburg, ID 83440.