Terms and Conditions

Effective date: October 9, 2026

These Terms apply to the Ensign Universal Solutions LLC website and technology consulting services. Ensign Universal Solutions LLC is located in Rexburg, Idaho. Contact: shannon@ensignuniversalsolutions.com.

1. Services and project terms

The website provides information about Ensign and its services. Consulting work begins only under a written proposal, statement of work, or order that describes scope, deliverables, schedule, fees, and project terms. That project document controls if it conflicts with these website terms. No particular business, revenue, compliance, platform, or technical result is guaranteed.

2. Fees and payment

Fees, billing milestones, due dates, approved expenses, and any deposit are those stated in the applicable proposal or invoice. Applicable taxes are the client’s responsibility unless written terms say otherwise. Ensign will not charge a payment method through this website unless the client separately authorizes the transaction and amount. Disputed invoice amounts should be raised promptly in writing; undisputed amounts remain due under the invoice terms.

3. Client responsibilities

The client must provide accurate information, lawful instructions, necessary access, and timely decisions. The client is responsible for reviewing and approving materials, business decisions, and public-facing content before use, and for having rights to materials and data supplied to Ensign.

4. No professional advice

Technology consulting and informational materials are not legal, tax, accounting, investment, medical, or other regulated professional advice. Ensign does not act as the client’s attorney, accountant, or benefits adviser. Consult a qualified professional for decisions requiring that advice.

5. Intellectual property and confidentiality

Each party retains rights to materials it owned before a project. Rights in project deliverables are determined by the applicable written proposal or statement of work. Ensign retains its general skills, methods, know-how, and reusable tools, subject to the client’s rights in confidential materials and express written restrictions. Each party will use reasonable care with the other’s non-public information and use it for the business relationship, subject to legal requirements and the Privacy Policy.

6. Third-party services; suspension; termination

Services may depend on third-party platforms, hosting, communications, payment, or AI providers governed by their own terms and availability. A project may be ended as stated in its written terms; otherwise either party may end future work by written notice. The client remains responsible for fees and approved expenses incurred through termination. Ensign may suspend work when reasonably necessary to address nonpayment, security risks, unlawful use, or material breach, with notice when practicable.

7. Text messaging terms

By providing your mobile phone number and opting in, you agree to receive automated text messages from Ensign Universal Solutions LLC, including appointment reminders, follow-up communications, service updates, and informational messages. Message frequency varies. Message and data rates may apply. To opt out: reply STOP. For help: reply HELP or contact us at shannon@ensignuniversalsolutions.com. Mobile opt-in data is never sold or shared with third parties. Carriers are not liable for delayed or undelivered messages.

8. Disclaimers and limitation of liability

To the extent permitted by law, the website and general informational content are provided as is and as available, and implied warranties are disclaimed. Nothing here limits liability that applicable law does not permit a party to limit. To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the website or services. To the extent permitted by law, Ensign’s total aggregate liability arising from a particular service is limited to the fees paid or payable to Ensign for that service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

9. Idaho law

These Terms are governed by Idaho law, without regard to conflict-of-law rules. Any dispute will be brought in a court with jurisdiction in Idaho, unless applicable law requires otherwise.

10. Updates and contact

Ensign may update these Terms by posting a revised version with a new effective date. Changes apply prospectively and do not alter a signed project agreement unless the parties agree in writing. Contact Ensign Universal Solutions LLC at shannon@ensignuniversalsolutions.com.

SMS Messaging Terms

Program: Ensign Universal Solutions LLC sends text messages about your inquiry, appointments and service updates to people who opt in on our website form. Message frequency varies. Message and data rates may apply. To opt out, text STOP at any time; you will receive one confirmation and no further messages. For help, text HELP or contact [email protected] or (208) 314-3085. Carriers are not liable for delayed or undelivered messages. You must be 18 or older to opt in. Consent is not a condition of purchase. See our Privacy Policy at https://ensignuniversalsolutions.com/privacy-policy.